EMPORIKI BANK (CYPRUS) – Integrated banking information system

Emporiki Bank is one of the largest banking institutions in Greece, currently operating a large number of branches in Greece and subsidiary banks in Western, Eastern and SouthEastern European countries. Its Cypriot subsidiary, Emporiki Bank in Cyprus operates about 12 branches in Cyprus offering a wide spectrum of banking products and services to the Cypriot market.

In 2002, the Bank issued an open international tender in which the major local and international suppliers participated, for the Implementation of an Integrated Banking Information System. The Project was awarded to INTRASOFT International and the relevant contract was signed in February 2003.

The Project concerned the implementation of INTRASOFT International’ PROFITS® banking product that was adapted to the needs of the Bank and covered a wide range of advanced financial services. More specifically, the following sub-systems of PROFITS® were implemented:

  • Customer Management                     
  • Product Management
  • Deposits & Cheque Management
  • Third-Party Payments
  • Credit Agreements
  • Loans
  • Collaterals
  • Funds Transfer
  • Foreign Exchange
  • Back-Office Treasury
  • General Ledger
  • User Security & Electronic Authorizations
  • Teller/Branch Support
  • Parameters Administration
  • ATM interface to BASE24



In addition, INTRASOFT International offered ATM management & credit card management services, on an outsourced basis.

PROFITS® offered the Bank a fully customer-oriented environment, totally integrated across the Bank’s operations, supporting quick creation of new products, 24-hour on-line transaction processing and the ability to use alternative delivery channels for advanced customer service (ATM, phone, internet, etc).

PROFITS® is installed and operates on an open platform environment (IBM AIX server, ORACLE database and Windows clients). The hardware and system software infrastructure was provided by INTRASOFT International, in co-operation with IBM (RISC Unix Servers, etc). During PROFITS® implementation the CASE multi-platform application development environment AllFusion Gen of Computer Associates was used.  PROFITS® was put in full operation in the beginning of January 2004.